Case studies
Selected client situations and deliverables.
The work below shows how we turn unclear operational problems into working systems, governed implementations, and capability our clients keep.
Healthcare reimbursement support designed around caregiver reality.
Frontline caregivers often have only minutes between patient visits to complete administrative tasks that materially affect reimbursement. Even where the broader claims process has been digitized, manual code selection can remain slow, error-prone, and misaligned with the tempo of clinical work.
FBA designed and deployed, in under six months, an AI-assisted workflow that pre-selected billing codes using treatment context, insurer requirements, and relevant patient information. The solution was intentionally voice-forward and mobile-friendly: a practical system for better choices at the point of work, not an abstract automation layer.
Contract risk review that distinguishes routine language from true escalation.
Third-party management programs require organizations to assess risk throughout the contract lifecycle, yet procurement teams are often constrained by scarce legal capacity and inconsistent early triage. Standard agreements, amendments, and vendor-specific terms create queues long before the highest-risk language is visible.
FBA worked across procurement teams, legal stakeholders, category managers, suppliers, and product leaders to define where language could be assessed against approved templates and where human legal review remained necessary. The resulting LLM workflow flagged risky clauses, compared terms against known patterns, and routed only higher-risk contracts for specialist attention.
Workforce-capacity intelligence for a large West Coast hospital system.
Hospital staffing coordinators depend on accurate schedules, yet many systems force teams to reconcile fragmented data across multiple interfaces. The operational cost is not merely inconvenience: poor integration can obscure shortages, increase extended shifts, and weaken patient-experience reliability.
FBA supported a large West Coast hospital system with a product and data strategy that unified fragmented staffing data and applied AI to optimize scheduling. The work translated workforce complexity into an actionable decision system for predicting shortage risk, improving schedule quality, and helping caregivers focus on higher-level responsibilities.
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